Repair Request

To submit a repair request for your property, first log in to your tenant portal.  Once logged in, repair requests can be submitted by clicking the “Contact us” button within the Messages tab.  Once your request has been submitted, we can then assign it to the proper person, track the progress and get the issue resolved faster.

If you are experiencing an emergency such as a house fire or burglary, please dial 911 for the proper authorities.  If you are a current tenant and are experiencing an urgent issue such as no heat, burst pipes or locked out of your home, you can find our Maintenance phone number for current tenants within the “Contacts” tab at the upper right hand of your tenant portal.  Other important utility contact information can be found within the Contacts tab as well.

If you cannot access the portal for any reason please email manager@rocrooms.com.